Palm Responds to 700p Issues Letter
One of the most discussed topics amongst the Palm community in the 2nd half of 2006 has been the myriad of bugs, quirks, and general "issues" surrounding the Treo 700p, Palm's flagship Palm OS device.
Steve Sinclair, Palm's Senior Product Manager for Palm OS Wireless Products, has responded to an open letter from a member of the TreoCentral forums. Steve has replied with a surprisingly detailed letter detailing his thoughts on the 700p ROM and on Palm's communication strategy. In short, Palm is working on addressing some of the major issues plaguing the 700p but nothing is expected to be released until Q1 2007.
The full text of Palm's reply may be found in here. (.PDF link)
Some background information on the issue:
The TreoCentral community were rallied by member Bob-C to try and make their collective voices heard. The TreoCentral community wrote a heartfelt letter in November imploring Ed Colligan to be more forthcoming with the Treo community about Palm's support stance for the 700p. The original thread can be found here.
Chief amongst 700p user complains (this author among the many dissatisfied) is its terrible LifeDrive-like lag when switching between apps. This is especially noticeable when switching between from an application to phone mode.
Another issue that plagues 700p music aficionados is the frequent audio stuttering and skipping. While Normsoft issued an update for PocketTunes shortly after the 700p's release, Palm has not even acknowledged the issue until now.
The final point of concern mentioned in the article (but by no means the 700p's final bug) is the 700p's mediocre Bluetooth performance, despite the Garnet Bluetooth stack being updated to 1.2. These issues include, but are not limited to, poor audio quality, dropped pairings, and limited headset compatibility.