Comments on: Palm and Sprint: Not Expecting Massive Queues
The New York Times has posted a new piece in their Bits Blog today that quotes Palm and Sprint PR reps attempting to manage expectations for this weekends Palm Pre launch. In short, they are not expecting a "frenzy" of long lines and packed stores.
"We're actually trying to manage the exact opposite," [Sprint's] Mr. Elliott said.
"What we're trying to do is not have people backed up waiting so customers feel rushed," [...] Success "is not about having a line out the door," he said. "It's about being able to treat each customer and make sure they're happy with their decision."