Comments on: How To: Possible Fix for m500 Series USB Problem
Recently, a possible fix to the problem was posted on the PIC forums by Ales Omahen, a Slovenian m505 user who used it to get his handheld HotSyncing via USB again.
Update: Palm has begun a program for replacing old m500 series cradles with new ones that offer better protection from static electricity. According to Palm, this electrostatic discharge (ESD) disrupts the handheld enough that it is no longer able to HotSync.
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